Total Property care is a Property Maintenance company that does Gardening, Lawns, General Handyman and specialised trades such as Plumbing and Electrical for residential and commercial clients on the Mornington Peninsula.
Toby came to us because he wanted to grow his business and get off the tools. He felt that they did not have the experience or the business knowledge to take the business to the next level.
The main challenges for Tobie's business were typical of most small businesses. Obtaining new clients and finding staff that would help him grow his business. Implementing the policies and procedures that staff would use was also a challenge along with the cash flow challenges that occur in any rapid growth companies
We started by putting systems and processes into the business that gave the owner more control of the business and gave staff a structure and format to follow. We also gave the owner the confidence to back his natural instincts on the business to make decisions and continue to move the business forward even when he felt like retreating. We got involved with the staff selection and recruitment, budgeting and financial modelling, pricing, and marketing strategies and with the training of the staff to ensure the appropriate culture was created and nurtured.
In just over 2 years the business has more than tripled its sales and the profit has almost doubled. Toby is off the tools and the business is almost at the stage that it can run under management.
Classy Cleaners is a domestic cleaning company based on the Mornington Peninsula that specialises in upmarket residential cleaning.
Lisa came to us because she wanted to start a new business in a completely new market after having worked in a different industry for close to 30 years. Lisa had a passion for cleaning but she needed support in setting up the business and putting in the systems and structures to create a scaleable business.
The main challenges for Lisa’s business were typical of most start ups. Balancing the cash flow of the business during a growth phase, while doing the cleaning and at the same time trying to get the administrative duties completed all while trying to manage staff recruitment and training.
From day 1 Lisa attended all of our programs from the masterminds to the workshops and 1 to 1 coaching sessions every fortnight. We put Budgets and financial modelling in place for the business so Lisa knew what to expect at each stage of the business growth. We also put in clear staff and marketing strategies to maximise the returns that Lisa received from the business.
The business hit the budget that we had set both for profit and revenue in the first year and will double the result again in the 2nd year. With 5 staff and 2 full time vans now on the road, the business is one of the Peninsula’s most respected and well known cleaning companies.
Rad bookkeeping is one of the Peninsula’s most well known and successful bookkeeping companies. With 9 staff and covering BAS, Payroll and general Bookkeeping services Rad bookkeeping are an essential part of many small and medium-sized businesses on the Mornington Peninsula.
Debbie first came to us to help free herself of the day to day requirements of the business. Deb had built a great business with a great reputation but the business was built on her knowledge, expertise, and personality which meant that Debbie was a victim of her own success and could not remove herself from the business.
The key challenge was continuing to grow the business while at the same time removing the day to day reliance on Debbie in the business. Systems and structures were needed to be put in place to empower and allow the staff to take responsibility for their roles, while not sacrificing the quality of the services provided by Rad Bookkeeping.
We worked with Deb to build a team that had the skills and attitude to provide the level of service that Deb was happy with. We put systems and structures in place where clients and staff had other levels of support before Deb needed to get involved. We freed Deb up to spend more time working on the business and developing pricing and technology improvements to improve the business.
Rad Bookkeeping has increased revenue and profitability since working with EBS but most importantly Deb has been released from many of the daily rigours of the business. Deb recently was able to have a 15 day European holiday with her 93 year old grandfather which would not have been possible prior to our involvement.

Totally blown away with Paul. His service is just amazing he goes over and beyond to help you.. highly recommend him !!! Thank you paul.

When I first met Jamie I thought that he had an interesting professional life and although business coaching was his profession now, he still had a very successful business. I liked his “no-nonsense” approach and he sounded like he was going to make me accountable for the decisions we made together moving forward and so I engaged his services. I thought maybe he could give me some “food for thought” on growth, getting some policies and procedures in place, iron out issues with staff and possibly help me achieve the infamous work/life balance. Well Jamie did (and continues to do) so much more for me than I could have envisaged. His knowledge, experience and advice in all aspects of business are priceless. To have someone with his skill set looking over your business is a wonderful comfort.

We met Paul a year a go, we where looking for a professional and responsible Agent, who could give us good advice and guide us to sell our business. Paul was always available for us, extremely professional, and talked through at some length the best options for us. I would highly recommend his service to any future business owner, knowing they would be in very capable hands, and a great personal edge which so many companies do not have any more.

I recently purchased my business through Paul Nunn and Co.. He was very very helpful in many ways through the whole process. He made himself available at all times and answered my emails no matter what time of day or night. Cannot recommend him or his company enough. Good luck for your future.

I asked Jamie to help me with my business structure quite early in my new veterinary clinic set up. I understood that I was creating a fantastic clinic with strong morals and ethical ideals and a unique point of difference, however I was also aware that this great business was wholly reliant on me being there 100% of the time. Jamie helped me to understand the importance of business structures, staff roles, goal setting and regular review strategies to maintain my businesses momentum and growth without placing unreasonable demands on my marriage to the venture. I now have a business that is functions and thrives. Even if I am away on holiday, every person understands their role and the company vision and works towards this vision every day. I am now much more aware of what I should be looking for when hiring staff, have a clear operating system and manual, high standards are easily being maintained and our staff and clients are happy. Jamie brings a unique insight to business coaching with his personal coaching skills and business operation experience. He helped me build structure and in doing so has built a bright future. I highly recommend his services and I will continue to seek his help as we continue to grow and develop.

Totally blown away with Paul. His service is just amazing he goes over and beyond to help you.. highly recommend him !!! Thank you paul.

I attended a EBS session on Colour Psychology today and it was fantastic. I will be taking what I learnt today to a business planning meeting next week to share with my leadership team. Thank you to Natalie for your presentation and thank you to Jamie and Calum for organising these sessions.

Through our association with Essential Business Services we have found Callum and Jamie to be very knowledgeable and thorough in their approach to getting to know you and your business. Callum and Jamie work with you to guide you to clearly define your goals and what you need to do and focus on in order to achieve what you want from your business. The drive and enthusiasm to help business owners reach their goals is the very core of who Callum and Jamie are. Highly Recommend Essential Business Services.

I engaged EBS for business coaching for my house Renovations & Maintenance business. Calum and Jamie really took time to understand where I was and where I wanted to be. They devised a plan and it was clear that they really care. On top of their personalised coaching service, the guys also do really helpful workshops where I learned a lot and there are good networking opportunities. I highly recommend EBS!

Buying our first business through Essential Business Services was a very smooth experience. Paul Nunn was helpful from start to finish, always available and full of useful information. He provided useful checklists and by the time settlement day came around all that was really left to do was celebrate! Highly recommend!

I have been working with Essential Business services for the last few months and my experience has been fantastic. Jamie and Calum are excellent to work and have made a very positive difference to my business. I highly recommend their service and skills. Thanks, Guys.

The team at Essential Business Services are dedicated to helping businesses, not just with coaching but with finance and business sales as well. Their holistic approach is a true reflection of their combined experience and skill set in the industry. As mentors they guide you towards your own specific goals and nothing is ever too much trouble. Their rapport with clients and the success they build with them is indicative of the EBS team’s dedication.
If you need guidance to grow your business or if you are planning to Buy or Sell your business